Messaging Terms & Conditions

General

By opting in to receive SMS text messages from FOX’S, you agree to these SMS Terms and Conditions and our Privacy Policy.

We offer SMS messages to provide you with updates about your orders, promotions, special offers, and other relevant information.

How to Opt-In

You can opt-in to receive SMS messages by:

  • Checking the opt-in box at checkout or on our signup form
  • Texting a designated keyword to our short code
  • Providing consent in-store or online

By opting in, you authorize us to send you text messages at the phone number you provided.

Message Frequency

Message frequency varies. We may send you SMS messages regarding:

  • Order confirmations and shipping updates
  • Promotional offers, discounts, and events at our online or physical store locations
  • Customer service responses to your inquiries

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Please check with your carrier for details.

How to Opt-Out

You can opt out of SMS messages at any time by:

After you opt out, you may receive a confirmation message that you have been unsubscribed. You will no longer receive promotional SMS messages from us, but you may still receive transactional messages (such as order confirmations) if applicable.

Help & Support

If you need help, reply HELP to any of our messages or contact our customer service at [email protected] or +1 (516) 218-0034.

Privacy

We respect your privacy. Please see our Privacy Policy to learn how we collect, use, and protect your personal information.

Prohibited Use

You agree not to use our SMS service for any unlawful or abusive purpose. We reserve the right to suspend or terminate SMS service to any customer who violates these terms.