FAQ's
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Customer Service
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E-commerce
Store Locations
New York
Brooklyn 1-718-645-3620
Forest Hills 1-718-261-4100
Huntington 1-631-424-5221
Manhattan 1-212-362-8409
Mineola (Clothing) 1-516-294-8321
Mineola (Shoe Store) 1-516-294-4873
Scarsdale 1-914-793-1573
West Babylon 1-631-526-9500
New Jersey
Marlboro 1-732-536-7020
Ridgewood 1-201-444-1842
Whippany 1-973-884-3634
Massachusetts
Newton 1-617-639-0374
Florida
Aventura 1-305-932-6803
Boca Raton 1-561-477-3510
Atlanta
Sandy Springs 1-404-252-1234
Illinois
Skokie 1-847-673-8516
Security
We know that protecting your privacy is of the utmost importance to you and we value protecting your personal information at Fox's. For more information about how we protect your privacy, please click on the Privacy Policy link at the bottom of this page.
Ordering from Fox's online is safe and secure. All transactions will be on a secure server that uses Secure Socket Layer (SSL) advanced encryption technology. Your credit card information is encrypted when it is transmitted to us and is stored in a secure environment. Your credit card information is never reused except to issue refunds. For your own safety, please do not ever use e-mail to send us your credit card information! Use the secure ordering process instead.
Ordering
Yes, we offer an assortment of apparel and accessories. Gift cards are also available for purchase online and will be shipped to you.
When you place an order with Fox's, you will receive an order confirmation via e-mail.
Once the order ships you will receive another e-mail with tracking information.
Fox's collects the appropriate sales tax for each county in the state of New York, New Jersey, Connecticut, Illinois, Georgia and Florida on all orders shipped.
We do not currently allow for backorders.
We reserve the right to cancel orders after they have been placed. Should this happen, customer will receive a full refund.
Shipping
All orders will be shipped within 72 hours (business days only) of your order being approved. If an order requires communication or confirmation from a customer, order processing resumes after the communication is received (whether by e-mail or phone). Orders placed on Saturday, Sunday or a Holiday will be processed within 24 to 72 hours of the next business day. Orders are processed and shipped on business days only (Monday through Friday, excluding holidays).
Delivery Signature Options At Checkout
Orders under $500
- To mitigate risk of theft we recommend requiring a signature on delivery. By selecting 'No signature on delivery' you assume all liability for missing or stolen packages.
Orders over $500
- Require a signature at delivery.
International shipping is not available at this time.
All orders over $99 will ship for Free via USPS Ground Advantage.
Orders under $99 will be charged a flat rate shipping fee of $9.99 and will ship USPS Ground Advantage. Shipping fees are non-refundable.
Once the carriers have hold of the package we cannot be responsible for items that have been lost or stolen.
